Got a question? Check out our FAQs:
You can also contact us using any of the channels below:
Instagram: ninjafrohq (you can DM us here)
Address: Kemp House, 152 – 160 City Road, London, EC1V 2NX
We take all questions and feedback from our community seriously and we aim to gets back to you as soon as possible. If for any reason there is a slight delay in receiving a response from us, please be patient and know that we are working hard to get back with the relevant information.
We hope you enjoy using NinjA’fro and the services offered by the stylists. However, if you have a complaint about the services you have purchased and you feel it has not been adequately resolved, you can submit a formal complaint on the Online Dispute Resolution (ODR) website - https://www.ukecc.net/consumer-topics/online-dispute-resolution.cfm.